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Communication @ work : ethical, effective, and expressive communication in the workplace / Marylin S. Kelly.

Communication @ work : ethical, effective, and expressive communication in the workplace / Marylin S. Kelly.
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Shelf Location Collection Volume Ref. Branch Status Due Date
302.2 KEL
Adult Non Fiction   Bankstown . . Available .  
. Catalogue Record 728585 ItemInfo . Catalogue Record 728585 ItemInfo Top of page .
Catalogue Information
Field name Details
ISBN 020534223X (pbk.) :
Name Kelly, Marylin S.
Title Communication @ work : ethical, effective, and expressive communication in the workplace / Marylin S. Kelly.
Published Boston, Mass. ; London : Pearson Allyn and Bacon, c2006.
Description xix, 491 p. : ill. ; 24 cm.
Notes Includes bibliographical references (p. 463-478) and index.
Contents Pt. I. Building foundations. 1. Communication elements, principles and ethics -- 2. Perception and self-concept -- Pt. II. Building personal power. 3. From apprehension to confidence -- 4. Powerful listening -- 5. Nonverbal commuication -- 6. Topic research -- Pt. III. Building expereince. 7. Quick start to informative speaking -- 8. Models, applications, and processes of informative communication -- 9. Visual and other sensible support -- 10. Quick start to persuasive speaking -- 11. Designs for persuasion in organizations -- Pt. IV. Building connections. 12. Teams at work -- 13. Communication in leadership -- 14. Consequential conversations in interpersonal communication -- 15. Conflict at work -- 16. Interviews and appraisals.
Subjects Communication
Communication in organizations
Business communication
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