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It's always personal : emotion in the new workplace / Anne Kreamer.

It's always personal : emotion in the new workplace / Anne Kreamer.
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Item Information
Shelf Location Collection Volume Ref. Branch Status Due Date
650.1082 KRE
 Adult Non Fiction   Bankstown . . Available .  
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Catalogue Information
Field name Details
ISBN 9781400067978 (hbk.)
Name Kreamer, Anne
Title It's always personal : emotion in the new workplace / Anne Kreamer.
Edition 1st ed.
Published New York : Random House, c2011
Description 234 p. ; 22 cm.
Notes Includes index.
Bibliography: p. [215]-221.
Contents The moment of truth -- Emotion 101 -- The anger epidemic -- On being afraid -- Our age of anxiety -- Empathy: we do get by with a little help from our friends -- Big girls do cry -- Beyond the facts of life -- The four profiles : which one are you? -- Bouncing back -- Happy, happy, joy, joy : creativity at work -- We may have come from Mars and Venus, but we all live on earth.
Summary This book looks at what is really going on from 9 to 5 -- the crying, yelling, and bullying, as well as the friendship and laughter borne of creative collaboration -- Kreamer shows how to get rational about emotions, and provides the necessary new tools to flourish in an emotionally charged workplace.
Subjects Women -- Employment -- Psychological aspects
Work -- Psychological aspects
Work environment -- Psychological aspects
Emotions
Emotional intelligence
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