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Faster, cheaper, better : the 9 levers for transforming how work gets done / Michael Hammer and Lisa W. Hershman.

Faster, cheaper, better : the 9 levers for transforming how work gets done / Michael Hammer and Lisa W. Hershman.

Item Information Catalogue Record 801394 .
Catalogue Information Catalogue Record 801394 .

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Item Information
Shelf Location	Collection	Volume Ref.	Branch	Status	Due Date
658.51 HAM	Adult Non Fiction		Bankstown .	. Available .

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Catalogue Information
Field name	Details
ISBN	9780307453792
Name	Hammer, Michael, 1948-2008
Title	Faster, cheaper, better : the 9 levers for transforming how work gets done / Michael Hammer and Lisa W. Hershman.
Published	New York : Crown Business, 2010
Description	302 p.
Contents	From the worm's eye view to the bird's eye view: the principles of designing processes -- Measure for measure: getting process metrics right -- Taking ownership -- Performers and infrastructure -- Leadership: creating the process culture -- Keeping process on course: governance and expertise -- Pulling it all together -- Tetra Pak: a business transformed -- Gamesa and the creation of a process culture -- Four Aces comes up short -- Hattaway Inc.: the band aid -- Guiding you through the journey: the process and enterprise maturity model.
Subjects	Reengineering (Management)
	Workflow
	Organizational effectiveness
	Performance
	Management
Other Names	Hershman, Lisa W.
Links to Related Works	Subject References: Management . Organizational effectiveness . Performance . Reengineering (Management) . Workflow . See Also: Bank management . Business . Communication in management . Conflict management . Crisis management . Delegation of authority . Emergency management . Executive ability . Executives . Industrial management . Industrial relations . Knowledge management . Management by objectives . Management science . Managerial economics . Negotiation in business . Office management . Organization . Organizational behavior . Organizational change . Organizational effectiveness . Personnel management . Planning . Resource allocation . Restaurant management . Risk management . School management and organization . Social work administration . Time management . Water quality management . Management . Organization . Achievement motivation . Work . Narrower Subject References: Information resources management . Personal information management. . Project management . Sports administration . Authors: Hammer, Michael, 1948-2008 . Hershman, Lisa W. .

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