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Communication for business and the professions : strategies and skills / Judith Dwyer.
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Catalogue Record 943417
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Catalogue Record 943417
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Catalogue Information
Catalogue Record 943417
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Item Information
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658.45 DWY
Adult Non Fiction
Bankstown
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Catalogue Record 943417
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Catalogue Record 943417 ItemInfo
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Details
ISBN
9781486019533 (pbk.)
1486019536 (pbk.)
Name
Dwyer, Judith
author.
Title
Communication for business and the professions : strategies and skills / Judith Dwyer.
Edition
6th edition.
Published
Melbourne, Vic Pearson Australia, [2016]
©2016
Description
xxii, 686 pages : illustrations ; 25 cm.
Notes
Previous edition: 2008.
Includes bibliographical references and index.
Summary
Communication for Business and the Professions: Strategies and Skills is a current and comprehensive resource with a easy-to-navigate structure that makes this sometimes challenging subject easy to learn.
Communication for Business and the Professions: Strategies and Skills is a current and comprehensive resource with an easy-to-navigate structure that makes this sometimes challenging subject easy to learn. Plain-English explanations provide students with a solid background to the theory of communication and how to interact effectively. A variety of features and activities stimulate critical thinking and promote active learning. Working models enable students to practise and refine how well they communicate. The sixth edition features exciting new content on some of the most dynamic areas of business communication. An entirely new chapter on social media and technology (Chapter 2) has been added. In addition, a new section on Customer Satisfaction has been added to the Customer Complaints discussion within the chapter on Customer Service (Chapter 11). An emphasis on Australian examples provides a relevant context, making Communication for Business and the Professions the perfect resource for students new to the field of business communication.
Subjects
Business communication
Business presentations
Communication in management
Links to Related Works
Subject References:
Business communication
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Business presentations
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Communication in management
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See Also:
Business presentations
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Communication
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Business communication
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Communication in personnel management
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Management
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Authors:
Dwyer, Judith
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