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© LIBERO v6.4.1sp230608
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CONSUMER SATISFACTION
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BUCHANAN RICHARD W
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BUCHANAN RICHARD W ENEMY WITHIN
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FARBER DAVID R
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HINTON TOM
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HOLWEG MATTHIAS
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1994
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CONSUMER SATISFACTION
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CUSTOMER SERVICES
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CUSTOMER RELATIONS
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AUTOMOBILE INDUSTRY AND TRADE
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AUTOMOBILES MARKETING
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Adult Non Fiction
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Bankstown
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When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. [Book]
Buchanan, Richard W.
2002
Collections:
Adult Non Fiction.
Available at:
Bankstown
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Number of Holdings:
1.
2
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Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer [Book]
Hinton, Tom
1994
Collections:
Adult Non Fiction.
Available at:
Bankstown
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Number of Holdings:
1.
3
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The second century : reconnecting customer and value chain through build-to-order : moving beyond mass and lean production in the auto industry / Matthias Holweg, Frits K. Pil. [Book]
Holweg, Matthias
2004
Collections:
Adult Non Fiction.
Available at:
Bankstown
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Number of Holdings:
1.
4
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Service Habits™ : 21 habits to transform your service culture / Jaquie Scammell. [Book]
Scammell, Jaquie
2022
Collections:
Adult Non Fiction.
Available at:
Chester Hill
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Number of Holdings:
1.
5
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The ten principles behind great customer experiences / Matt Watkinson. [Book]
Watkinson, Matt
2012
Collections:
Adult Non Fiction.
Available at:
Bankstown
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Number of Holdings:
1.
6
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Jobs to be done : a roadmap for customer-centered innovation / Stephen Wunker, Jessica Wattman, David Farber. [Book]
Wunker, Stephen M.
2017
Collections:
Adult Non Fiction.
Available at:
Riverwood
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Number of Holdings:
1.
7
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Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti. [Book]
Zanetti, Daniel
2006
Collections:
Adult Non Fiction.
Available at:
Bankstown
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