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Your Search for CONSUMER SATISFACTION returned 7 Items

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Result Thumbnail Title Author Year Copies
1 When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. When customers think we don't care : ending actions that self-destruct companies, customer service and jobs / Richard W. Buchanan. [Book] Buchanan, Richard W. 2002 Book Collections: Adult Non Fiction.
Available at: Bankstown.
Number of Holdings: 1.
2 Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer Customer-focused quality : what to do on Monday morning / Tom Hinton, Wini Schaeffer [Book] Hinton, Tom 1994 Book Collections: Adult Non Fiction.
Available at: Bankstown.
Number of Holdings: 1.
3 The second century : reconnecting customer and value chain through build-to-order : moving beyond mass and lean production in the auto industry / Matthias Holweg, Frits K. Pil. The second century : reconnecting customer and value chain through build-to-order : moving beyond mass and lean production in the auto industry / Matthias Holweg, Frits K. Pil. [Book] Holweg, Matthias 2004 Book Collections: Adult Non Fiction.
Available at: Bankstown.
Number of Holdings: 1.
4 Service Habits™ : 21 habits to transform your service culture / Jaquie Scammell. Service Habits™ : 21 habits to transform your service culture / Jaquie Scammell. [Book] Scammell, Jaquie 2022 Book Collections: Adult Non Fiction.
Available at: Chester Hill.
Number of Holdings: 1.
5 The ten principles behind great customer experiences / Matt Watkinson. The ten principles behind great customer experiences / Matt Watkinson. [Book] Watkinson, Matt 2012 Book Collections: Adult Non Fiction.
Available at: Bankstown.
Number of Holdings: 1.
6 Jobs to be done : a roadmap for customer-centered innovation / Stephen Wunker, Jessica Wattman, David Farber. Jobs to be done : a roadmap for customer-centered innovation / Stephen Wunker, Jessica Wattman, David Farber. [Book] Wunker, Stephen M. 2017 Book Collections: Adult Non Fiction.
Available at: Riverwood.
Number of Holdings: 1.
7 Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti. Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti. [Book] Zanetti, Daniel 2006 Book URL Exists Catalogue Record Collections: Adult Non Fiction.
Available at: Bankstown.
Number of Holdings: 1.
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